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Niagahoster
  

Customer Experience Agent (Information Technology)

  • Job Type: Full Time
  • Job Industry: Information Technology and Services
  • Job Function: Customer Service
  • Experience: Fresh Graduates / Less Than 1 Year Experience
  • Education: Associate Degree / Diploma Degree (D1 – D3)

Description

  1. Provide help desk support to Web Hosting users through phone, live chat and ticket system.
  2. Assisting Server Admin to monitor servers performance.
  3. Communicate and coordinate with internal department when there is any issues.
  4. Response and check abuse of service (spam / phishing).

Requirements

  1. Candidate must be advanced in English.
  2. Min Diploma in any field (IT field is a plus).
  3. At least 1 Year(s) of working experience in the related field is required for this position.
  4. Having experiences in domain, hosting, blog, and website will be valued.
  5. Required skills: customer oriented, good communication skill, confidence, friendly, good in negotiation.

Benefits

Medical, Sports (Gym, Futsal, Badminton), Free Meal, Fun Outing (Quarterly)

Please Apply Through This Link
Customer Experinence Agent

Kemahasiswaan - 24-04-2018
  
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